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Refund Policy

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Last Updated: November 25, 2024

Thank you for choosing hysportpiptrading.com ("we," "us," or "our"). This Refund Policy outlines the conditions under which we provide refunds for the products or services we offer. By purchasing or using our services, you agree to the terms outlined in this policy.

1. Refund Eligibility

Refunds may be issued under the following conditions:

1.1. Subscription or Service Fees

If you have purchased a subscription or paid a service fee for any of our offerings (e.g., trading advice, consulting, training programs, or other services), you are eligible for a refund only in the following cases:

  • Within 14 Days of Purchase: If you request a refund within 14 calendar days of the initial purchase date, you may receive a full refund, provided you have not used the service (such as accessing any trading data or materials).
  • Non-Performance of Service: If we fail to deliver the service as described (e.g., if the service is unavailable due to technical issues), you may be eligible for a refund.
1.2. Course or Educational Program Fees

If you have enrolled in any of our educational courses, training, or coaching programs, we offer refunds under the following conditions:

  • Within 7 Days of Enrollment: You can request a full refund within 7 days of enrolling, provided you have not accessed more than 20% of the course content. Once you access more than 20% of the content, the refund will no longer be applicable.
  • No Access or Delivery Issues: If you experience any technical issues that prevent access to the content or if we fail to provide the course materials as promised, you may be eligible for a full or partial refund.
2. How to Request a Refund

To request a refund, you must contact us directly via email or phone within the eligible refund period. Please include the following details in your refund request:

  • Your name and contact information
  • Order number or transaction ID (if applicable)
  • A detailed reason for your refund request
Refund Request Contact Information:

We aim to respond to all refund requests within 7 business days and process eligible refunds within 14 business days from the date the request is approved.

3. Non-Refundable Products and Services

Certain products or services may not be eligible for refunds under any circumstances, including:

  • Access to Digital Content: Once you have accessed digital content (e.g., downloadable reports, eBooks, webinars, or other resources), we cannot offer refunds.
  • Live Training or Events: Fees for live events, workshops, or training sessions are non-refundable once the event has taken place or you have attended the event.
  • Consulting or Advisory Services: If you have already received personalized consulting or advisory services, no refunds will be provided after the service has been rendered.
4. Processing of Refunds

If your refund request is approved, we will process the refund to the original payment method used for the purchase (credit card, debit card, PayPal, etc.). Refunds may take 7–10 business days to appear in your account, depending on the payment provider.

5. Late or Missing Refunds

If you have not received your refund within the expected timeframe, please check your bank account or payment provider first. If the issue persists, please contact us at tradewithkishan24@gmail.com to resolve the issue.

6. Changes to the Refund Policy

We reserve the right to amend this Refund Policy at any time. If we make changes, we will update the "Last Updated" date at the top of this page. Refund policies may also be adjusted for specific promotions, products, or services. Any changes will apply to future transactions and will not affect refunds for past purchases unless otherwise stated.

7. Contact Us

If you have any questions regarding our Refund Policy, please feel free to reach out to us:

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